Refund Policy
Last updated: January 2026
Refund Eligibility
Refunds are available if the promised reports are not generated.
As a digital service, we provide refunds when our system fails to deliver the Local AI Check reports included in your subscription plan.
1. When Refunds Apply
You may be eligible for a refund only if:
- Your subscription includes a specific number of reports and they were not generated
- A technical failure on our end prevented report generation
- Reports promised in your plan were not delivered within the billing period
In such cases, contact us within 3 days of the issue with evidence of the failed report generation.
2. Non-Refundable Situations
Refunds are not provided for:
- Dissatisfaction with AI visibility scores or results
- Change of mind after subscription
- Failure to use the service during your billing period
- Results that depend on third-party AI platforms (ChatGPT, Perplexity, etc.)
- Accounts terminated for violation of our Terms of Service
- Partial month cancellations
- Reports that were successfully generated
3. How to Request a Refund
If you believe you qualify for a refund:
Send an email
Email us at hi@localaicheck.com with subject line "Refund Request - Report Not Generated"
Provide evidence
Include your registered email, subscription details, and evidence that reports were not generated
We'll investigate
We will verify the report generation status and respond within 2-3 business days
Receive your refund
If approved, refunds are processed within 5-7 business days to your original payment method
4. Cancellation
You can cancel your subscription at any time. Cancellation stops future billing, and you will retain access to premium features until the end of your current billing period. No refund is issued for cancellations.
5. Payment Disputes
If you have a concern about a charge, please contact us before initiating a dispute with your bank or payment provider. We are committed to resolving issues fairly and quickly. Initiating a chargeback without contacting us first may result in account suspension.
6. Contact Us
For refund requests or payment-related questions:
Email: hi@localaicheck.com
We typically respond within 1-2 business days.